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TEKTIC Reseller Agreement

The complete terms and conditions governing your participation in the TEKTIC Reseller Program. Please read this document carefully before applying.

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Effective date: This Agreement applies to all approved resellers of the TEKTIC platform and supersedes any prior understandings regarding the Reseller Program. Commission percentages and tier slabs referenced in this Agreement are maintained dynamically on the Reseller Program page and in your reseller dashboard.

1. Eligibility

This Reseller Agreement ("Agreement") governs participation in the TEKTIC Reseller Program ("Program") operated by Tektic Technologies ("Company", "we", "us", "our"). By submitting a reseller application or acting as a reseller, you ("Reseller", "you") agree to be bound by this Agreement.

To be eligible for the Program you must:

  • Be at least 18 years of age and legally capable of entering into a binding contract under the laws of India
  • Provide complete, accurate and current information in your reseller application, including valid identity, contact and bank details
  • Maintain a valid bank account in your own name for the receipt of commission payments
  • Not be a competitor of the Company operating a substantially similar business platform, unless expressly approved in writing

We reserve the right to accept or reject any application at our sole discretion, and to request additional documentation (identity proof, address proof, bank verification) before approving an application. Providing false or misleading information is grounds for immediate rejection or termination.

2. Commission Structure

As an approved Reseller, you earn commission on the qualifying recharges made by clients who subscribe to the TEKTIC platform through your referral. Commission is calculated as a percentage of the recharge amount actually received by the Company, net of taxes, refunds, chargebacks and payment gateway fees.

  • First Recharge Commission: a percentage of each referred client's first recharge
  • Repeat Recharge Commission: a percentage of every subsequent recharge made by that client
  • Commission rates are displayed on the Reseller Program page and in your reseller dashboard, and are set solely by the platform

Commission rates may vary from time to time and are not fixed for the term of this Agreement. The rates published at the time a recharge is processed will apply. No commission is earned on refunded, reversed or disputed transactions, on your own subscriptions, or on referrals generated through fraudulent, misleading or spam activity.

3. Tier System

The Program includes a tier system that rewards Resellers who maintain a larger base of active clients. Each tier carries a higher commission percentage than the previous tier.

  • Tier assignment is based on the number of your active (paying) clients on the platform
  • Tier upgrades are applied automatically once the qualifying threshold is reached, in accordance with the tier table published on the Reseller Program page
  • The Company may, at its discretion, review and adjust a Reseller's tier downward if the active client base falls below the threshold for a sustained period (typically three consecutive months) or if client accounts are found to be fraudulent, inactive-only or self-referred

Tier thresholds, commission percentages and the number of tiers may be revised by the Company. The current tier structure is published on the Reseller Program page and in your reseller dashboard.

4. Payment Terms

Commission accrues on qualifying recharges and becomes payable once the corresponding payment has been received and settled by the Company and any applicable refund window has passed.

  • Commission is accounted monthly and made available for withdrawal through your reseller dashboard
  • A minimum withdrawal threshold applies (as published in your dashboard); balances below the threshold are carried forward to the next cycle
  • All payments are made via bank transfer (NEFT/IMPS/UPI) to the verified bank account registered in your reseller profile
  • You are responsible for providing correct bank details. The Company is not liable for payments made to incorrect details supplied by you
  • You are solely responsible for any taxes (including GST and income tax) arising from commission income. Where required by law, the Company may deduct tax at source (TDS) as applicable

The Company may withhold payment pending verification of a Reseller's identity, bank details or referral activity where fraud, policy violation or discrepancy is suspected.

5. Withdrawal Policy

Withdrawal requests are raised through the reseller dashboard and are processed subject to the following terms:

  • Requests are typically processed within 7 working days of approval, subject to successful bank verification
  • We may request additional verification (identity, address, bank proof, cancelled cheque) before processing a withdrawal
  • We may reject or delay a withdrawal request where the related commissions are under review, where the account shows suspicious activity, or where required by law or a competent authority
  • No interest is payable on accrued or held commission balances
  • On termination of this Agreement, eligible accrued commission remains payable in accordance with Section 8, subject to final verification

Repeated invalid or fraudulent withdrawal requests constitute a material breach of this Agreement.

6. Reseller Responsibilities

As a Reseller, you agree to:

  • Market and represent the TEKTIC platform honestly and accurately, without exaggeration, false claims or misleading promises about features, pricing, earnings or support
  • Comply with all applicable laws, including consumer protection, advertising, anti-spam (including unsolicited SMS/WhatsApp/email promotion) and data protection laws
  • Not use the TEKTIC brand name, logo or trademarks except in accordance with our brand guidelines and this Agreement, and never in a way that implies an employment, franchise or exclusive agency relationship
  • Not engage in spamming, unsolicited bulk messaging, misleading search advertising, or any form of harassment to generate referrals
  • Not make binding commitments, warranties or support promises on behalf of the Company; all commercial terms are governed solely by the Company's official agreements
  • Provide reasonable first-level onboarding assistance to your referred clients and direct them to official TEKTIC support channels for technical issues
  • Not appoint sub-resellers, agents or distributors without our prior written consent
  • Not engage in self-referral, referral fraud, artificial recharge activity, collusion, or any scheme designed to inflate commission artificially

Any material breach of this section entitles the Company to suspend your account, withhold commissions generated through the breach, and terminate this Agreement with immediate effect.

7. Platform Responsibilities

The Company will:

  • Provide access to a reseller dashboard with referral links, client tracking and commission reporting
  • Maintain reasonable records of qualifying recharges and commission calculations
  • Provide professional support for platform-related queries during published business hours
  • Process valid commission payments in accordance with Section 4 of this Agreement
  • Make reasonable efforts to maintain platform availability; planned maintenance will be notified where practicable

Except as expressly stated in this Agreement, the platform and all related services are provided on an "as is" basis. No specific uptime, revenue, client acquisition or earnings guarantee is made to any Reseller.

8. Term & Termination

This Agreement commences on the date your reseller application is approved and continues until terminated by either party.

  • Either party may terminate this Agreement at any time by written notice (email is sufficient), with or without cause
  • The Company may suspend or terminate this Agreement immediately upon any breach of this Agreement, fraudulent activity, misuse of the platform, or conduct that harms the Company's reputation, clients or partners
  • Upon termination, your referral links will be deactivated and you must cease all representation of yourself as a TEKTIC reseller
  • Qualified commission accrued and properly payable up to the effective date of termination will be settled after final verification, typically within 30 days, subject to Sections 4 and 5
  • Commission generated through fraudulent, misleading or non-compliant activity is forfeited on termination

Sections 6 (Reseller Responsibilities), 9 (Confidentiality), 10 (Limitation of Liability) and 12 (Contact) survive termination of this Agreement.

9. Confidentiality

During the term of this Agreement and thereafter, you agree to keep confidential all non-public information disclosed to you by the Company ("Confidential Information"), including platform roadmaps, pricing strategies, commission structures, client lists, business data, technical documentation and commercial terms.

  • You will use Confidential Information solely for the purposes of performing under this Agreement
  • You will not disclose Confidential Information to any third party without prior written consent, except as required by law or a competent authority (with prior notice to the Company where legally permitted)
  • You will protect Confidential Information with at least the same care as you use for your own confidential information, and no less than reasonable care

Confidential Information does not include information that is publicly available (other than through your breach), already lawfully known to you, or independently developed by you without use of Confidential Information.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Company's total aggregate liability arising out of or in connection with this Agreement shall not exceed the total commission actually paid to you by the Company in the six (6) months preceding the event giving rise to the claim
  • The Company shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, business, goodwill or data, even if advised of the possibility of such damages
  • The Company is not liable for the acts, omissions, representations or conduct of any Reseller, or for any dispute between a Reseller and a referred client
  • The Company shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, government actions, network failures, cyber-attacks, natural disasters, pandemics or failures of third-party service providers

Nothing in this Agreement limits liability that cannot be limited under applicable law, including liability for fraud or wilful misconduct.

11. Amendments

The Company may revise this Agreement from time to time to reflect changes in the Program, business requirements, or applicable law.

  • Updated terms will be published on this page with a revised effective date
  • Where material changes affect your rights or commission terms, reasonable notice will be provided (via the reseller dashboard or registered email address)
  • Your continued participation in the Program after the effective date of the revised terms constitutes acceptance of the amendments

If you do not agree with the revised terms, you may terminate this Agreement in accordance with Section 8 before the amendments take effect.

12. Contact

For questions about this Agreement, the Program, or your commission account, please contact us:

  • Phone: 7717515152 (Mon – Sat, 10 AM – 7 PM)
  • Address: Panchkula, Haryana, India
  • Contact page: /contact

This Agreement is governed by the laws of the Republic of India. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts at Panchkula, Haryana.

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