TEKTIC Feature🛠️ C-Book — Service & Task Tracker
"Har Kaam Ka Hisaab — Ek Jagah"
Complaint, Service, Order, Project — sab track karo. Sirf Complaint Nahi — HAR KAAM Ke Liye.
Kya Yeh Roz Ka Drama Aapke Saath Bhi Hai?
Kaam ki quantity badhti jaati hai — par hisaab copy, WhatsApp aur yaad-daasht par chalta rehta hai.
“Kab Tak Hoga?”
Customer har din WhatsApp pe same sawal poochta hai — aap baar baar reply karte ho.
Kaunsa Kaam Pending?
Kaam zyada ho jaayein toh yaad nahi rehta — kaunsa hua, kaunsa reh gaya.
Customer Data Notes Mein
Number, bill, address copy mein likha — page kho jaata hai toh sab bhool jaate ho.
Staff Ko Assign Karna
Kaam de toh diya — par hua ki nahi, kisne kiya, kab tak hoga — kuch pata nahi.
Status Batane Mein Time Waste
Phone pe baar baar explain karna padta hai — din ke 10-12 call sirf status ke liye.
✅ C-Book — har kaam ka status, timeline aur tracking link!
Ek jagah poora hisaab — aapko bhi clarity, customer ko bhi transparency.
📱 Sirf 3 Steps — Kaam Se Lekar Customer Tak
Create karo → Update karo → Customer khud track kare. Bas itna simple!
Kaam Create Karo
Customer ki details, bill, category, priority aur deadline — ek simple form mein. Save karte hi case number aur tracking link ready!
- ✓Customer Name, Mobile, Alt Mobile, Address
- ✓Purchase Date + Bill Number — warranty proof
- ✓Category & Priority — 4 levels (Low → Urgent)
- ✓Subject, Public Message + Expected Completion Date
Status Update Karo
Har step par status badlo — customer ko public message, staff ko internal note, aur kaam ka photo proof. Har change ka timestamp apne aap!
- ✓11 statuses — New se Closed tak
- ✓Public Message (customer ko dikhega)
- ✓Internal Note (sirf staff ke liye)
- ✓Photo Attachment — work proof upload karo
Customer Khud Track Karta Hai
Tracking link kholte hi — business logo, case number, status badge, progress timeline aur latest message. Ab “kab tak hoga?” ka call nahi aayega!
- ✓Business Logo + Name ke saath tracking page
- ✓Progress timeline — dots + dates ke saath
- ✓Latest message — customer ko clarity
- ✓WhatsApp share button — link aage bhejo
🔄 11-Status Workflow
Har step pe: Status change + Timestamp + Message. Customer ko: Real-time tracking link.
🛠️ Sirf Complaint Nahi — HAR KAAM Ke Liye!
Repair se lekar wedding planning tak — jo bhi kaam aap karte ho, C-Book mein uska poora hisaab.
Repair & Maintenance
ServiceCustom Orders
Made-to-OrderProjects & Construction
Long-TermOrder & Delivery
LogisticsHealthcare & Wellness
CareEducation & Training
AcademicsProfessional Services
B2BBusiness Services
After-Sales⭐ Kya Kya Milega?
C-Book ke saath sab kuch built-in — register, copy ya WhatsApp ki zaroorat nahi.
11 Status Workflow
New se Closed tak — har step defined.
Status Timeline
Har change ka record + timestamp.
Public Tracking Link
Customer khud status dekhe — call nahi.
WhatsApp Share
Link ek tap mein customer ko bhejo.
Photo Attachments
Work proof upload karo — dispute khatam.
Public Message
Customer ko update bhejo — wo bhi padh le.
Internal Note
Staff ke liye private communication.
Category & Priority
Kaam organize karo — 4 priority levels.
Warranty Tracking
In/Out warranty — ek nazar mein clear.
Search & Filter
Customer, case number, status se dhundho.
Reports & Analytics
Kitne cases, status breakdown — sab.
Staff Assignment
Kaun handle kar raha hai — clear ownership.
Mobile-First
Har phone pe perfect — kahin se bhi manage.
Secure Tracking Link
Guess nahi kar sakte — sirf aapka customer.
Expected Completion
Deadline set karo — delay kabhi miss nahi.
Multiple Status Types
11 different statuses — har kaam ke liye.
🎯 40+ Real Use Cases — Har Industry Ke Liye
Dukaan ho ya hospital, school ho ya construction site — C-Book har kaam aata hai.
Repair & Maintenance
8 Use CasesMobile Repair
"Screen replacement tracking"
AC Repair
"Gas filling + service"
Fridge Repair
"Compressor issue"
Vehicle Service
"Car/bike service"
Electronics Repair
"TV, washing machine"
Furniture Repair
"Chair, table fix"
Plumbing
"Pipe leak, tap repair"
Electrical
"Wiring, fan, light"
Custom Orders
8 Use CasesTailoring
"Custom suit stitching"
Printing
"Visiting cards, banners"
Engraving
"Name plate, trophy"
Custom Cake
"Birthday cake design"
Custom Jewelry
"Ring, necklace making"
Furniture Making
"Custom wardrobe"
Uniform Making
"School/office uniform"
Trophy Making
"Award trophies"
Projects
6 Use CasesInterior Design
"Room renovation"
Construction
"Building work"
Painting
"House painting"
Architecture
"Blueprint + construction"
Event Planning
"Wedding, party"
Office Setup
"New office setup"
Order & Delivery
5 Use CasesProduct Order
"Custom product order"
Installation
"AC installation"
Pickup & Drop
"Device pickup service"
Scheduled Delivery
"Time-specific delivery"
Bulk Order
"Wholesale manufacturing"
Healthcare
4 Use CasesPatient Treatment
"Treatment tracking"
Test Booking
"Lab test + report"
Follow-up
"Post-treatment checkup"
Therapy
"Physiotherapy sessions"
Education
4 Use CasesStudent Progress
"Academic tracking"
Admission
"Enrollment process"
Test Scheduling
"Exam management"
Certificate
"Course completion"
Professional
4 Use CasesLegal Case
"Case tracking"
IT Support
"Bug/issue tracking"
Photography
"Shoot booking + delivery"
Consulting
"Project management"
Business
3 Use CasesWarranty Claim
"Warranty service"
Return/Exchange
"Product return"
After-Sales
"AMC, subscription"
Purana Tareeka vs C-Book
Ek nazar mein dekhein — kyun C-Book aapke kaam ke liye behtar hai.
| Feature | ❌ Old Way | ✅ C-Book |
|---|---|---|
| Status Update | ✕ WhatsApp pe manually | ✓ Auto Track |
| Customer Tracking | ✕ Nahi hota | ✓ Track Link |
| Timeline | ✕ Nahi hoti | ✓ Full History |
| Photo Proof | ✕ Nahi hota | ✓ Upload |
| Priority Management | ✕ Nahi hoti | ✓ 4-Level |
| Warranty Tracking | ✕ Manual register | ✓ Auto |
| Reports | ✕ Nahi hote | ✓ Full Analytics |
| Staff Assignment | ✕ Manual (yaad rakho) | ✓ Assign |
| Data Security | ✕ Copy / notes | ✓ Cloud Secure |
| Customer Satisfaction | ✕ Low (confusion) | ✓ High (Transparency) |
Apna Kaam Ka Hisaab Abhi Shuru Karo
Har kaam ka status — customer ko bhi, aapko bhi. No more “kab tak hoga?” calls.
Trusted by repair shops, clinics, schools, event planners aur service businesses.